Vodafail.com - Looks like Vodafail to me.

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10164 Someone from NSW thinks vodafone is not bad, but could be easier to research at 3 Jan 2011 07:22:22 PM

My complaint isn't really about the service, which is fairly decent. My complaint is more about the website. I check it every now and again to see what special offers and such are on, and I read something about "free facebook*" or "free Nokia Mail*"
Four hours of heavy reading, I still have no idea if I am eligible for free facebook, what bonus features I get when I recharge, and whether or not I can buy a new phone outright on the plan I already have

3 Jan 2011 08:09:56 PM: hahaha funny you mention this - i was just on their site checking out data packages for my phone and found it very wierd that they had 'members offers' on this. but then i also read expires by the last day of November (2010)
Come on Vodafone!! update your details and make them a little user friendly!

3 Jan 2011 08:52:58 PM: lol this reminds me of the time i was trying to figure out the costs of turning roaming on, i read over the website over and over and could not understand and ended up having to go into a store to ask what will i be charged for if i turn romaing on, and the girl said NOTHING, i asked again and told her i would not be doing it if it had charges, and she assured me it would not get any charges. well lo and behold got back from my trip to a $250 phone bill, and wat was the charges listed under....ROAMING. thanks for nothnig, after months of trying to get the staff at the store to help and being told to ring up then waiting on hold forever to be told to go into store. it was rediculous. i ended giving up and paying it coz the bill was due and im sure they would of charged me some sort of late fee. assholes. never got my money back.

4 Jan 2011 12:35:20 AM: Whilst it's a bit of a given she should have continued, she was correct. It does cost nothing to turn roaming on, which is what you asked. However roaming charges are charged on top of the cap when overseas. She should have lead into that.

4 Jan 2011 06:13:09 AM: When you travel international, you need to turn roaming on & have all calls forwarded to your voicemail before you leave Autralia. That way you can check your message when you want & you don't get charged for them calling you as it's a local call. I then usually get a SIM card for the country I'm In & take a second handset for using that. Iphones have special international bundles you can pay in advance for that are much cheaper to use.