26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10174 Someone from VIC thinks vodafone is Poor Reception at 3 Jan 2011 08:55:44 PM
Spent 3 days in Grampian after Christmas and had no reception for 3 days in Hall Gaps unless we went bushwalking up to the mountains. Very frustrating each time I went to Victorian countryside due to no reception in my iPhone 4. Even Optus has reception in Hall Gaps or any Victorian countryside. When I first got my iPhone 4, I did miss phone calls or voicemails from colleagues and friends. Very low reception in Doncaster, Lower Templestowe and Box Hill areas. My sister and her family members are also not happy with Vodafone reception when they have to move from 3 recently.
Hopefully Vodafone will do better in 2011.
3 Jan 2011 10:12:50 PM: Have you seen the Your Coverage on the tabs above? You can interrogate other posters experiences or indeed enter your own. Post code required.