i am almost finished on my 2 year contract and have had many problems over the time. when i first signed up i was told i would pay my first "post paid" bill within days at an estimated cost for the month, i found this unusal though paid up and will be interested to see what happens when i switch providers in march.

since then i have had constant cut calls, been unable to send/recieve messages at times when my phone shows i have full coverage. over 6 days during christmas in 2009 i could not make or recieve any phone calls. i went to a vodafone store and was told i would need a new sim card but would have to go to the store i signed up with; an hours travel as i had moved. i had to do this twice on two seperate ocassions before i was told there had been upgrades on the network and services had been down. quite frustrating during the xmas period with family living overseas. when i returned to a store to complain they told me it wouldnt be any use as nothing would be done. i called the complaint line and was told i would not receive any compensation or notice of other network upgrades.

my mobile internet is constantly slow and cuts out all the time and i cannot access many websites. my phone often frezzes and needs to be turned off and back on again at least once a fortnight and the battery runs out within a couple of days.

i'll be extremely happy to return to my previous provider (i switched only for the slightly cheaper call rates) in 3 months!