Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10252 Someone from NSW thinks vodafone is vodafail! at 4 Jan 2011 10:12:20 AM
ive been with vodafail for over 12 years and always loved it until a year ago when it really got harder and harder to do simple things like call or sms, i run a small bussiness with 4 mobile employees and when i cant contct them or them me it makes me lose business which in turn costs me alot of money.
It frustrates the hell out of me when i would have spent tens of thousands of dollars and all i get is an overseas call centre that leaves me on hold and ignores my very real problems.
Not to mention that they wrongly put a credit default against my name because some of the details matched mine!!!!!! Took three months of HARRASMENT for them to even hear what i was trying to tell them and then when they realised it wasnt me (mind you i was in the middle of trying to get finance for a home loan) the asked me to pay for it anyway!!!! I refused and a month later they then removed it after i had PAID for my own legal team to go after them!!!!
It frustrates the hell out of me when i would have spent tens of thousands of dollars and all i get is an overseas call centre that leaves me on hold and ignores my very real problems.
Not to mention that they wrongly put a credit default against my name because some of the details matched mine!!!!!! Took three months of HARRASMENT for them to even hear what i was trying to tell them and then when they realised it wasnt me (mind you i was in the middle of trying to get finance for a home loan) the asked me to pay for it anyway!!!! I refused and a month later they then removed it after i had PAID for my own legal team to go after them!!!!
4 Jan 2011 10:13:08 AM: Oh i forgot to mention my broadband is the freakin worst ever toooo!!!!