Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10253 Someone from ACT thinks vodafone is at 4 Jan 2011 10:16:22 AM
When I was in Perth I had problems with Vodafone wireless internet. At the store I was told that my suburb had good coverage, however it turned out to be really poor. I complained to the store and they said it all depended on the positioning of my house and the locality of the transmitting towers... I then moved back to Canberra and coverage wasn't any better. I was annoyed but just waited until my contract finished and went with another provider (which incidentally provides better internet, more GB of downloads and is cheaper).
I now have an iPhone and so does my hubby. We frequently get people trying to call us but they are unable to get through to us. We often don't get notice of a missed call and/or a voicemail. Sometimes it takes a couple of minutes before a call connects. Pretty frustrating really. Now I'm on a month by month contract I might just switch to another provider...
I now have an iPhone and so does my hubby. We frequently get people trying to call us but they are unable to get through to us. We often don't get notice of a missed call and/or a voicemail. Sometimes it takes a couple of minutes before a call connects. Pretty frustrating really. Now I'm on a month by month contract I might just switch to another provider...