Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10265 Someone from QLD thinks vodafone is makes me wanna change carriers at 4 Jan 2011 10:59:05 AM
there is so many problems with vodafone! Firstly the reception. My mum has the crappiest phone ever and I have a nice touch phone and she gets better reception than me. Even in high reception areas my bar is on zero and i cannot make any calls or any texts. The staff never want to help when i go into any vodafone store, one time they just gave me a brochure and sent me on my way. My phone pooped itself while I was paying insurance, yet they insisted that insurance does not cover it, even though it wasnt myself. Was gunna charge me 200 dollars to fix the phone, so i went and bought a new one from elsewhere instead. I was on hold for an hour the other day waiting for someone to get me off hold.
Also, I have been missing calls from work due to my alarm stuffing up and the sound on my phone stuffing up, or the lack of reception! I am not happy with vodafone at all!! As soon as my contract runs out, I am switching to Telstra.
Also, I have been missing calls from work due to my alarm stuffing up and the sound on my phone stuffing up, or the lack of reception! I am not happy with vodafone at all!! As soon as my contract runs out, I am switching to Telstra.
4 Jan 2011 11:05:29 AM: Why wait for your contract to terminate? Contact the TIO, details can be found on the tab 'How To Complain' at the top of the page.