Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10266 Someone from NSW thinks vodafone is No coverage at 4 Jan 2011 11:00:06 AM
My family live on a farm in Diamond Beach which is in the Forster/Tuncurry area of NSW.
They have no landline, and they are out and about most of the day. When I visit the farm, I have no coverage what so ever.
As I spent Xmas Day there, I was unable to contact family and friends for Xmas wishes.
More worrying, if I was on the farm on my own, any should any emergencies occur, I would not be able to call for help with using my Vodafone mobile, as it has never had reception out there.
The combination of these two, and the complaints on this site mirror the absolute scam that is the Vodafone telco.
Everything from there customer service Lara, to the Indian customer service makes the whole experience a disgrace to the way Customer Service is being conducted in Australia.
They have no landline, and they are out and about most of the day. When I visit the farm, I have no coverage what so ever.
As I spent Xmas Day there, I was unable to contact family and friends for Xmas wishes.
More worrying, if I was on the farm on my own, any should any emergencies occur, I would not be able to call for help with using my Vodafone mobile, as it has never had reception out there.
The combination of these two, and the complaints on this site mirror the absolute scam that is the Vodafone telco.
Everything from there customer service Lara, to the Indian customer service makes the whole experience a disgrace to the way Customer Service is being conducted in Australia.
4 Jan 2011 11:03:53 AM: Enter the postcode in the 'Your Coverage' tab at the top of the page, the more data we have regarding poor coverage the more information can be presented to Vodafail for network integrity.