Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10272 Someone from WA thinks vodafone is Complete at 4 Jan 2011 11:15:36 AM
I live in Dunsborough in the South West of Western Australia in a holiday town that can get an influx of 10000+ people per year. Over the past 3 weeks I have had phone conversations drop up to 4 times per call, people tell me that they have sent me SMSs which I have never received and that sometimes my phone is completely unreachable. All the while I am 1km from one of the most popular holiday destinations in the state.
I hate to think of the work and social opportunities I am missing due to Vodafone's inability to consistently provide the basic service expected of a mobile phone company. Frankly it is unacceptable.
I hate to think of the work and social opportunities I am missing due to Vodafone's inability to consistently provide the basic service expected of a mobile phone company. Frankly it is unacceptable.
4 Jan 2011 11:28:19 AM: If possible can you use the 'Your Coverage' tab at the top of the page, it will help others if we can provide hard evidence to Vodafone about their lack of network coverage.