Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1029 Someone from QLD thinks vodafone is woeful at 19 Dec 2010 04:16:30 PM
Have been with Vodafone for years with Blackberry devices. Switched to iPhone in March, all was ok, until the past 3 months or so. I now get constant dropouts, and voicemail messages appearing when the phone never rang. I have full bars with the phone next to me, but miss many many calls per day. often the voicemail turns up one or two days later, so my customers think i am rude or ineffactive. Have tried to call Vodafone but whilst on hold, the call keep dropping out so have to start all over again. When i did finally get through i was told there is nothing wrong with the network and must be an iPhone problem. However, we have 4 iPhones in the house, and we al ge drop outs!