26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10343 Someone from QLD thinks vodafone is GRRRR MASSIVE FAIL at 4 Jan 2011 02:47:06 PM
We have 2 mobiles connected to Vodafone, one on an unlimited plan as it is used for business and we didn't have a home phone or internet connection - until now! I was forced to connect a home phone and internet service due to Vodafone being totally unreliable with their service. Vodafone's response to my emails of complaint were blase about the coverage problems and slow data - so I was forced to complain to the TIO.
4 Jan 2011 02:52:45 PM: lot of people in the same boat, eally bad when spouse or or colleagues or clients also with vodafone, chances are one of you will drop out during conversation
4 Jan 2011 03:08:46 PM: What a joke - it's 2011 and a big phone company like Vodafone can't even get it right? and by the email response I got from them, I'm just another number, no one cares, something has to happen! The TIO must be run of their feet with all these complaints!