Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10349 Someone from WA thinks vodafone is extremely at 4 Jan 2011 03:10:24 PM
I live in the outer part of the Perth Metro (no more then 30 minutes from the CBD and according to vodafone its a covered area) and for the last few months i'm lucky to get reception; it drops out all the time. I can be sitting in my room and at one end of my bed get perfect reception and then move to the other end of my bed (so no more then a 1 meter away) and lose reception! Same thing happens at my work as well and if I want to use contact in the swan valley/the vines area I have to borrow a friends phone cause these area don't have reception even though they as well are "covered coverage" areas!
Then again it doesn't matter where I am, I can be in subi and i'll have no reception, while my friend who has the exact same phone but with a different carrier has perfect reception, so I know its not a phone problem, its Vodafone!
So glad that my plan runs out in a few months time, already found the company and plan that i'm changing to and going to complain like mad to vodafone to be let out of the contract early and for free!
Then again it doesn't matter where I am, I can be in subi and i'll have no reception, while my friend who has the exact same phone but with a different carrier has perfect reception, so I know its not a phone problem, its Vodafone!
So glad that my plan runs out in a few months time, already found the company and plan that i'm changing to and going to complain like mad to vodafone to be let out of the contract early and for free!