Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10365 Someone from ACT thinks vodafone is grumble at 4 Jan 2011 03:46:35 PM
I got a text from vodafone which told me that I had free facebook until February. I had 20 dollars in my account, and as I was browsing facebook for a few hours I went off and decided to text a friend. Vodafone then texted me that I had no more credit. I went to a vodafone shop and told them that they have essentially stolen 20 dollars of my credit, they gave me 5 dollars credit to make up for this and told me that I couldn't use facebook without paying money. Grumble.
5 Jan 2011 01:56:02 AM: Please tell me you saved the text and used Nokia pc suite or whatever's applicable to your phone to copy it to your pc and back it up? I wouldn't trust anything Vodafone says or writes- or, (paricularly based on my varied experiences over the years with Vodafone) anyone in business,really. Am currently trying to get an answer from Telstra about erroneously applied charges to landline account- and they know I have a record of everything.How did it get like this? Corporate cannibalism- or something.
5 Jan 2011 08:29:29 PM: won't hold up, clearly says terms and conditions apply the main one being that you must be using m.facebook.com not www.facebook.com they are different versions