Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10368 Someone from WA thinks vodafone is Painfully annoying!!! at 4 Jan 2011 04:02:02 PM
Several times a day i go without service! i always get a notification on my phone saying 'network lost' and then i have to spend around 5 mins each time searching for my network. As im doing this i go without receptions. Sometimes i will look at my phone for the time or something and i will have no service! ive contacted vodafone so many times and i always end up being on hold for 30 mins or so and to make it worse, most of the time, my service drops out half way through the conversation. They never call me back and then i just have to waste another half an hour of my work time on hold to vodafone!
Saturday the 11th of December when I had no service at all for a few hours, were they gave us free calls as an apology.
Saturday the 11th of December when I had no service at all for a few hours, were they gave us free calls as an apology.