26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10408 Someone from TAS thinks vodafone is Very at 4 Jan 2011 06:52:19 PM
Trying to speak with my daughter in Victoria when she rings us on her Vodaphone is like trying to piece together an oral jigsaw. The conversation is there, then it goes dead, then she rings back, then we have to remember what exactly it was we were saying when the call dropped out. She either wastes money going over conversation she has already heard or else she misses out on something because by the time we work out where we were up to she has to go. Isn't this 2011.....don't feel we have come very far since 1876........
4 Jan 2011 06:54:20 PM: Check out the 'How To Complain' tab at the top of the page, seems like TIO may be your best bet. We also need information about your postcode, check out the 'Your Coverage' section to enter your findings.