Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10411 Someone from NSW thinks vodafone is Everything at 4 Jan 2011 07:06:33 PM
I rang Vodafone, about 2 months ago to make a complaint and I all they gave me was a $20 discount off my monthly plan. I'm on a $69 per month plan and I'm not even able to use the internet 50% of the time as it's just so slow. The worst part of the service are call drop outs and no coverage around my area which is 15ks to Sydney. I went for a bushwalk in Lane Cove national park and couldn't even get coverage and by the way the M2 was just above me while I was walking and also got lost, google map would not work of course as there was no coverage. I've had it with them, I need HELP, what is my next step?
4 Jan 2011 07:09:04 PM: Check out the 'How To Complain' tab at the top of the page, seems like TIO may be your best bet.