Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10419 Someone from QLD thinks vodafone is No reception at 4 Jan 2011 07:34:25 PM
All three of my daughters and myself have vodaphone. We loved the prices and the service. But we cannot use our phones at our home. The only way to stop the drop outs is to put the phone on a surface and use speaker to talk. You only have to touch the phone to lose reception. We are in a major town in north Qld and should not have these problems. We can see the tower from our house.
4 Jan 2011 07:35:32 PM: Check out the 'How To Complain' tab at the top of the page, seems like TIO may be your best bet. We also need information about your postcode, check out the 'Your Coverage' section to enter your findings.
4 Jan 2011 08:52:37 PM: I also have a similar problem with mine. before i signed up i asked what the coverage was like and was told it was good. seems once i signed the dotted line it changed. i never get reception at my home which is a mojor town in the south eastern suburbs of melbourne.
4 Jan 2011 08:58:05 PM: Thats ridiculous, you obviously need a better view of that tower
4 Jan 2011 08:59:36 PM: Hey heres a thought, I weonder if some of vodas towers are foney (get it) just to give the public the impression they have lots of towers?
4 Jan 2011 09:04:06 PM: hahaha...loving all the vodafone puns atm. As funny as that sounds, i'm sure voda would do better just spending the money on real towers than building fake ones to give an erroneous impression. More likely that they are just overcapacity.