26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10432 Someone from QLD thinks vodafone is abject failure at 4 Jan 2011 08:40:22 PM
Have been with Vodafone for years. I have to stand in the middle of the street, literally, to be able to get mobile reception. When I look down my street and see some other poor soul there talking on their mobile - I KNOW they are with Vodafone. Pathetic coverage - Australia wide. Should have their licence withdrawn.
4 Jan 2011 08:53:04 PM: They are aware of the problem, all you need to do is go to the nearest store and pick up a free fluro shirt,to reduce the chances of you guys getting run over!
4 Jan 2011 08:57:01 PM: Heaven forbid, but I wonder if Vodafone would be guilty of culpable manslaughter?
4 Jan 2011 09:19:11 PM: doubt it, but they would sue the driver for loss of revenue
5 Jan 2011 01:26:44 AM: Paraphrasing something I have in writing from VF- They did not compel you to.....*insert* finally just lose it and act violently