26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10440 Someone from WA thinks vodafone is very fail at 4 Jan 2011 09:35:21 PM
i cannot use 3G on my iphone. when i do, i find the battery dies very quick as it is constantly swapping between 3g and edge trying to get a signal. Also, if i am on and talking on phone, often if iphone checks for email, the call will drop. If i leave it on no 3G, all is good. Very painful to switch to 3G, wait for signal to drop, then come back in again to view the contents of an email then repeat process so i don't end up dropping calls.
I went with Voda because the sales person said it was less subscribed than my old Optus and i would get faster 3G. I thought it was just me until i heard of this on the news.
And New Years ??? Anyone in Perth try to send their mates a Hew Year text a 9PM ??? Mine finally sent about 9:20pm .....
My 2cents
5 Jan 2011 02:43:11 AM: With all respect I think all telco's would find their networks heavily congested on new years eve/morning.