Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1046 Someone from NSW thinks vodafone is dial-up internet for the price of broadband at 19 Dec 2010 06:10:18 PM
I signed up with 3 a few months ago for a USB modem, that ended up being a dud with 10kb/s download speeds in 3G areas from day 1. They offered to switch me over to Vodafone at no cost promising better speeds - I was happy with it and the speeds were pretty good, so no complaints there.
In the last month it has come to a grinding halt where I am now getting similar issues with dropouts in reception and slow download speeds ~5-10kb/s in 3G areas. At $49/month I expect better service than that, I didn't sign up for dial-up!
I'm just glad my work phone is with Optus. Lets hope they sort themselves out very soon because I sure as hell won't be renewing my contract or considering them in future...
In the last month it has come to a grinding halt where I am now getting similar issues with dropouts in reception and slow download speeds ~5-10kb/s in 3G areas. At $49/month I expect better service than that, I didn't sign up for dial-up!
I'm just glad my work phone is with Optus. Lets hope they sort themselves out very soon because I sure as hell won't be renewing my contract or considering them in future...