26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10465 Someone from VIC thinks vodafone is Broadband dongle pain at 5 Jan 2011 07:04:28 AM
Broadband dongle is so slow. Also it crashes every time it stays logged on for more than 10 minutes. Which means I have to force close the software. Then the only way to reconnect is to restart my mac. It's a real pain.

I moved to Mt Macedon and my phone never worked. But I couldn't cancel my contract (due to no service)... that's bad news. If they can't provide what you are paying for WHERE you live what's the point??!?!?

Also my phone bill keeps rocketing up to $250. When usually it's $60 CAP. I get no knowledge of why suddenly so much, and no warning. I'd rather it just 'run out' so will cancel and go back to pay-as-you-go. But I can't cancel because of their contract.
5 Jan 2011 07:07:25 AM: You need to visit the TIO as soon as possible, your situation is simply not good enough with this shower. Check out the How To Complain tab for more information. We also need your postcode to record your lack of coverage in the Your Coverage tab. Good luck!!!!