Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10470 Someone from SA thinks vodafone is the crappiest at 5 Jan 2011 07:22:15 AM
Just got off the phone with vodafail because I cant send any emails and they tell me that the problem wont be fixed until the 15th January.. WHAT A JOKE!!! I'm sick of the crap this company has put me through! They also said that after i get my email service back that i can call up and they will put credit on my service.. may aswell not bother as the time it will take to do that will cost about as much as they will give me!
5 Jan 2011 08:02:09 AM: Celebrations!!!!!!!!!! You managed to talk to someone at Vodafone?!?!?! A coup in itself!!!! Agree the whole company is a complete joke, may be worth visiting the TIO the details can be found in the How To Complain tab at the top of the page.