Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10478 Someone from WA thinks vodafone is BAD at 5 Jan 2011 08:19:28 AM
Ive been with vodafone for just over 4 years, and was happy with there service until about 4 months ago! now my phone will lose signal and to get it back i have to turn my phone off and on , even then i may have to repeat this to get signal back. I have plenty of friends that say they dont get my messages or they will be delayed for hours. I will have atleast a couple of calls a day that will drop out, then means i have to make another phone call! Trying to check my Facebook on my IPhone is near on impossible at the best of times. also the couple of calls i have made to there customer lines over the past 12 months, i have had very rude customer service staff that are not very willing to help with anything! Vodafone you have failed us all!