Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10480 Someone from QLD thinks vodafone is useless for someone trying to run a business at 5 Jan 2011 08:23:24 AM
I'm trying to run a bussiness and it doesn't help that phone calls are not being received or phone calls keep dropping out. My phone reception constantly says 'searching' and the only way to get recption back is to turn the phone off and turn it back on again. I am not receiving texts to say that I have received a voicemail and have to constantly check my voicemail to see if there are any messages. So frustrating! I went to see Telstra about changing over but I am currently on a contract plan which will cost a ridiculous amount to break the contract!
5 Jan 2011 08:33:37 AM: I own a 3Gs iPhone and when travelling from the Sunshine Coast to Brisbane my phone does the same thing! If you don't turn it off it will not reconnect to the network, feel your pain!