Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10493 Someone from ACT thinks vodafone is at 5 Jan 2011 09:19:03 AM
there isn't actually a tel-co in the world that doesn't have customers experiencing issues with coverage, usually about 3%-5% of customers, a small percentage, and would make sense nothing works perfect, in Vodafone's case 5% would equate to over 400 thousand people! Much more than registered for the class action and 400 x the amount of complaints here!
Think it needs to be put into perspective!
Think it needs to be put into perspective!
All electronic products and services are allowed some failure, nothing is perfect!
It is true that all industries have a percentage of products that are defective. However it is the responsibility of the company selling the products to ensure the 3-5% that are faulty are replaced with non-faulty products. That is the main issue here. People have been complaining for a long time now and Vodafone still cannot provide a non-faulty product.
Any post that does not discuss Vodafone (regardless of opinion) is considered as off topic for this forum and will be removed. Any posts that contain the contact information of Vodafone staff will also be removed. Please keep the discussion relevant and on topic.
Due to the high volume of comments we are receiving, we will not hesitate to block users or moderate any comments that: incite violence, are overly aggressive, include excessive profanity, are crude or appear to be spamming attempts. Thank you for your support...........It's in the big red box in red letters at the top of the page. Probably these post have been deleted for the very reasons outlined above.