Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10502 Someone from WA thinks vodafone is very very fail at 5 Jan 2011 09:54:47 AM
I pay my account direct debit and there has been alot of times where they dont take it out they lrt it build up I am sick of vodafone and so are my frends as soon as our contract is up we wont be renewing our accounts
5 Jan 2011 02:30:44 PM: the same thing happened to me. the stopped taking it out of my account and the first I heard of it was a letter saying they were send my file to the debt collectors. I tried to call them to tell them what happened but they just said it was to late and it is not thier problem.
6 Jan 2011 01:07:03 PM: This happened to me too and I thought it must have been my fault but they didn't tell me and then there are the fees for late payments!!!