Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10504 Someone from VIC thinks vodafone is Network & Phone Dropouts at 5 Jan 2011 10:03:49 AM
I live in the Melbourne suburbs with a tower less than 100 metres away. My phone constantly drops out in the middle of a phone call and I have to call back the person again. I constantly loose network coverage for the internet and have to use my home wifi. Very interesting though I have spoken to a contractor that works for a company that repairs and looks after the towers for vodaphone and I asked him what was going on. He said They can only go and repair or do work on the towers and network when requested by vodaphone, which surprisingly they have not been asked to do. I have been haveing problems for the last 6 - 8 months. Not happy I can tell you.