26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10522 Someone from NSW thinks vodafone is Totally at 5 Jan 2011 10:47:20 AM
I am so sick and tired of missed calls appearing when my iphone is switched on and right beside me! People are constantly texting me and I don't recived them and forget Voice Mail if it arrives its days late. I rarely attempt data usage out of the home on the 3G network as it simply drops out or says cannot contact server - at home I have Wi-fi (not vodafone). Sometimes my ipone simply goes blank when I'm talking or freezes requiring a re-boot (a couple of time per day)I've been with Vodafone since 2006 but have started researcing other carriers. I have attempted contact with Vodafone but in my experioece the customer service officers have not been interested in addressing the issues.