Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10528 Someone from NSW thinks vodafone is PEOPLE CAN'T REACH ME EVEN IF I M IN THE MIDDLE OF SYDNEY CITY at 5 Jan 2011 10:55:36 AM
My friends have been complaining to me everytime of mobile switched off or not reachable.
Its not a made up story but this actually happened to me. Me and my girlfriend went for shopping to sydney city. She was standing next to me calling on my mobile got THE MOBILE YOU ARE TRYING TO CALL IS SWITCHED OFF ! despite of full signal strength on my mobile.
I was working from home and my boss was trying to get hold of me over the phone. He couldn't contact me as my phone was out of reach despite of my phone being in the absolutely good coverage area.
I had been customer of vodafone then switched over to 3 and then back to vodafail. If i go in the basement I can get optus and telstra signal but couldn't connect to vodafone.
Oh dear Vodafone, please fix the signal problem I am with you for the next 22 months.
Its not a made up story but this actually happened to me. Me and my girlfriend went for shopping to sydney city. She was standing next to me calling on my mobile got THE MOBILE YOU ARE TRYING TO CALL IS SWITCHED OFF ! despite of full signal strength on my mobile.
I was working from home and my boss was trying to get hold of me over the phone. He couldn't contact me as my phone was out of reach despite of my phone being in the absolutely good coverage area.
I had been customer of vodafone then switched over to 3 and then back to vodafail. If i go in the basement I can get optus and telstra signal but couldn't connect to vodafone.
Oh dear Vodafone, please fix the signal problem I am with you for the next 22 months.