Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1057 Someone from VIC thinks vodafone is Non-existent internet and poor poor coverage at 19 Dec 2010 07:26:35 PM
I am so angry with vodafone. I am disgusted that they can get away with providing such poor service and coverage. My internet rarely works, compared to my friends on Optus and Telstra, the coverage area is just terrible. My phone is often out of serivce. I often receive messages hours after they have been sent to me and sometimes don't receive messages at all. Messages that I send are sometimes never received. I will be changing as soon as my contract is up and telling everyone I know to steer clear of vodafone. I can't believe they are able to get away with this, as far as I am concerned they are fraudulently operating as they are not providing the service that they advertise and they are well aware of this.