Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10605 Someone from VIC thinks vodafone is needs anew board that focuses on the customer and needs the Communciations Minister to be maded aware of the number of issues at 5 Jan 2011 12:49:26 PM
I am utterly amazed by the number of complaints about vodafone on this site.
I am also hoping that all these complaints are being logged with the TIO ombudsman as this may be the only way that we will see resolution and change as reports statistics are made public (name and shame)
Also perhaps it is time to start sending these posts to the Federal Minister for Broadband, Communications and the Digital Economy Senator the Hon. Stephen Conroy as this is part of his portfolio and he is supposed to be working for the people.
The contact email address is
minister@dbcde.gov.au
If you email the Minister please include your postal address with your communication.
http://www.minister.dbcde.gov.au/contact
I wonder if the NBN will include assurance from the Minister that companies like Vodafone will not be able to continually take customers for a ride like they have for the last 20 years.
I am also hoping that all these complaints are being logged with the TIO ombudsman as this may be the only way that we will see resolution and change as reports statistics are made public (name and shame)
Also perhaps it is time to start sending these posts to the Federal Minister for Broadband, Communications and the Digital Economy Senator the Hon. Stephen Conroy as this is part of his portfolio and he is supposed to be working for the people.
The contact email address is
minister@dbcde.gov.au
If you email the Minister please include your postal address with your communication.
http://www.minister.dbcde.gov.au/contact
I wonder if the NBN will include assurance from the Minister that companies like Vodafone will not be able to continually take customers for a ride like they have for the last 20 years.