Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10614 Someone from NSW thinks vodafone is Reception and Data at 5 Jan 2011 01:11:46 PM
Well I have signed up on 24 month contract with iPhone 4 at $69 Plan Cap, and service has been ridiculous and almost all day except when I am in Sydney CBD I get full strength of reception and really sick of it.
I called up Vodafone and was told that this maybe iPhone4 design issue and not Vodafone, but it is definitely Vodafone issue as my other prepaid phone with voda sim gets same issue. I was fed up with following it up and with the support desk who can barely speak English I was wearing low on patients.
I asked to have my contract terminated but was asked to pay $1400 to opt out but I bluntly refused.
I wish I had signed Optus contract.
I called up Vodafone and was told that this maybe iPhone4 design issue and not Vodafone, but it is definitely Vodafone issue as my other prepaid phone with voda sim gets same issue. I was fed up with following it up and with the support desk who can barely speak English I was wearing low on patients.
I asked to have my contract terminated but was asked to pay $1400 to opt out but I bluntly refused.
I wish I had signed Optus contract.
Thank you, I have raised compliant with TIO.