26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10634 Someone from WA thinks vodafone is Vodafone need to get thier act together... at 5 Jan 2011 01:58:30 PM
where should i start....
oh last easter is the beginning of this tale.
vodafone mobile broadband from my nanna was a godsend as we didnt have ADSL at the time... so mobile internet came into my life, and i thought it was the bees knees... until i got home. i live 700 kilometes from the nearest city and vodafone have recently put 3g broadband in my town so i was thinking i had hit a jackpot, then the speed issue came.
Dial-up speeds or slower.... rarely got the quoted 1.5mbps speed and now.... it has gotten so slow, i now regret topping up my account. i should have gotten a telstra mobile broadband stick instead of buying a $49 4GB data allowance.....

sorry vodafone, when i get paid next, you are getting your hardware sent to your main office, EXPRESS POST!