26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
10673 Someone from WA thinks vodafone is F**K YOU VODAFONE at 5 Jan 2011 03:05:04 PM
Have been trying to contact vodafone since before christmas... numerous phone calls (never get through) and emails and have heard nothing from them. They finally called me back about half an hour ago and I explained the situation to some Indian... no coverage for mobile or internet, not sending or receiving sms, $184 bill for a phone I cant use etc and of course he cant help so he put me on hold.... its been 25 mins so far. This is fucking ridiculous. I'm at work for fucks sake I cant be on hold all day waiting to talk to some useless twat in India who has no bloody clue whats going on.

Sorry about the language but I'm over it!! SCREW YOU VODAFAIL!!
5 Jan 2011 03:15:11 PM: ive been on hold for 9 hours in the past 2 days. luckily i work at for allphones so im getting paid for it.
5 Jan 2011 03:24:27 PM: i`m not racist by anymeans, as a matter of fact i`m european myself. But it frusrates me to no end, when trying to contact vodaphone, and the person on the other end can`t speak english!!!! You should not be working in telecommunications if you can`t even master the english language.That goes for anyone, speaking any language in any country!!!!