26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10679 Someone from SA thinks vodafone is Very much so!!! at 5 Jan 2011 03:17:51 PM
By the sounds of it, i`m not alone with my problem. My sister, my brother in-law, my nephew and myself all joined vodafone intentionally so that we could contact each other in an emergency free of charge. For my 11 yr old nephew, this service is vital for his independence. Unfortunantly, i get absolutly no reception the majority of the time, and if i have any its one, or two (if i`m really lucky) bars of reception. My partner works away from home and is unable to contact me from a satelitte phone, due to Vodafones lack of reception. My phone turns itself off in the middle of conversations, as does my sisters. I`ve been with vodaphone ( pre-paid) for atleast 3 yrs now, but i will not hesitate to sign a contract with Telstra asap. No matter what vodaphone offers me, it will never make up for the absolutly shocking service i have received from them. You`ve done you dash vodaphone, and i`ve had enough!!!