Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10708 Someone from NSW thinks vodafone is global roaming at 5 Jan 2011 04:54:41 PM
We recently visited bali and went to a vodafone shop to have my business phone switched to global. I was told this was done but got to Bali and phone didn't work, made several calls to vodafone from another carrier only to be told they would get back to me. I lost thousands of dollars worth of work as I was not contactable. Vodafone left a message on my phone to contact them but they were also calling the number that none of my customers could get me on as the phone was not switched to global as promised. I arrived back to Sydney, switched my phone on and had a message to ring Vodafone. They actually left a message on a phone that they new wasn't working. No-one at Vodafone wants to listen to my story and I just keep getting the run around. If my customers could have got hold of me I would have received several work orders. This is really hurt my business. Jeff Barnes