26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10710 Someone from NSW thinks vodafone is totally! at 5 Jan 2011 05:06:48 PM
sick to death of never have any coverage!!!!! JUST got some, managed a phone call to a freind i haven't spoken to in over a year - & it drops out again... tried to ring them back & what do i get EMERGENCY CALLS ONLY!!!! WT..!

i've been paying over $100 each month for so long i cant remember.. well over a year now if not 2! & this nis what i get... what am i paying for???? checked my postcode on here for coverage = 20% HERE on the Central Coast nth of Sydney... unbelievable!!!! i think if this is all the coverage im going to get then charge me for 20% ONLY... thats all i can use - makes sense to me!
5 Jan 2011 06:26:28 PM: Please enter your postcode on the Your Coverage tab above, the more data we have the more information/evidence we can provide. Then take your case to the TIO found in the How To Complain tab. Good luck and let us know how you get on!!!!