Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10725 Someone from SA thinks vodafone is The whole company! at 5 Jan 2011 06:13:29 PM
Our company has about 50 phones with the muppets at vodaphone. We are I'm retail, and the december fiasco withmthem dropping out, has caused huge problems in what should a a simple process. Just phones dropping out, urgent phone calls straight to message bank. No idea you have a message until you ring 121. Just a bloody joke, we have decided to move our business to the big t. Just a joke, and best yet no one to complain to, there all on holiday or our account manager is until the 10th. Md globalize pty ltd
5 Jan 2011 06:33:58 PM: Vodafone is in a shambles!!!! Please take your issue immediately to the TIO the details can be found in the How To Complain tab at the top of the page. 50 phones is a significant number!!! Good luck and let us know how you get on!!!!