Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10731 Someone from NSW thinks vodafone is Extreme Fail at 5 Jan 2011 06:38:34 PM
I have been having issues for months including dropped calls, no internet and no coverage. I can now only connect to facebook on my iphone if I am connected to a WIFI connection. My voicemail has disappeared. i generally have to make about 10 phone calls to someone as my calls continually drop out. A family member sent me a xmas message on xmas day and i received it on 29/12. My partner was trying to call me for 45 minutes and could not get through despite me having full coverage at the time. Through all this I have contacted vodafone on many many occasions and have spent in excess of approx 20 hours on the phone only to be told that there appears to be nothing wrong. I get no where at all and I am extremely frustrated.
5 Jan 2011 06:41:58 PM: Well, you have tried 20 hours is an extraordinary amount of time to get issues resolved, sadly it is the norm for Vodafone. Check out the TIO details in the How To Complain tab at the top of the page. Good luck and let us know how you get on!!!!