Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10743 Someone from NSW thinks vodafone is bad at 5 Jan 2011 07:27:01 PM
we've been with vodafone for 15-20 years and we've never been able to speak to our friends from within the house we have to go into the garden to speak. we live in woollahra sydney
5 Jan 2011 07:30:00 PM: Gives a whole new meaning to the term Mobile Phone......!!!! Please enter your postcode on the Your Coverage tab so we can gather the appropriate data and the second thing is contact 1555 (make sure your phone is fully charged and be prepared for a possible long wait) the third thing is take the matter to the TIO details may be found on the How To Complain tab. Good luck and let us know how you get on!!!
5 Jan 2011 09:54:35 PM: umm, why?
5 Jan 2011 10:13:50 PM: @ 5 Jan 2011 11:54:35 PM (if you are the OP).............we've never been able to speak to our friends from within the house...........there is a network issue entering your postcode will identify the problem area...........I presumed (appears I am incorrect) that you would want the problem solved by contacting Vodafone on 1555..........TIO is the next step if you do not get satisfaction on 1555. Have I misread your intentions?? If so may I ask why you posted your issue on here???