Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10748 Someone from NSW thinks vodafone is at 5 Jan 2011 07:36:36 PM
I am so glad to hear that I am not the only one experiencing these problems.
I live less than 3.5 kilometres from the centre of Sydney and get no reception in my house! As we decided to get rid of the home phone, as it was superfluous - I am in trouble when I need to make a call. I needed to call an ambulance for my son and had to stay in the one spot and hope that the phone didn't drop out - as it regularly does! Not a time that you should be worrying about things like this!
When I am lucky enough to have some reception it constantly drops out and goes from full service to no service, without even moving a step away.
I constantly have problems with my voicemail - they don;t come through for days - if at all and the same thing often happens with SMS.
Switching to Vodafone was the worst decision I have ever made. My company phone is with Telstra and as much as I do not like them as a company - the reception is fantastic and I have not had a problem with them wherever I am in Australia
I live less than 3.5 kilometres from the centre of Sydney and get no reception in my house! As we decided to get rid of the home phone, as it was superfluous - I am in trouble when I need to make a call. I needed to call an ambulance for my son and had to stay in the one spot and hope that the phone didn't drop out - as it regularly does! Not a time that you should be worrying about things like this!
When I am lucky enough to have some reception it constantly drops out and goes from full service to no service, without even moving a step away.
I constantly have problems with my voicemail - they don;t come through for days - if at all and the same thing often happens with SMS.
Switching to Vodafone was the worst decision I have ever made. My company phone is with Telstra and as much as I do not like them as a company - the reception is fantastic and I have not had a problem with them wherever I am in Australia
5 Jan 2011 07:46:39 PM: What a nightmare for you and your son/family!!!! Please enter your postcode on the Your Coverage tab so we can gather the appropriate data and the second thing is contact 1555 (make sure your phone is fully charged and be prepared for a possible long wait) the third thing is take the matter to the TIO details may be found on the How To Complain tab. Good luck and let us know how you get on!!!