Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10789 Someone from VIC thinks vodafone is Call Centre Cr*p!! at 5 Jan 2011 10:53:25 PM
After several experiences of ringing the Vodafail call centre in India, I have wised up to their various excuses to try and make me think a)this is a localised problem just happening in my area b) my phone may be faulty - switch it off, take the battery out and try again (and of course, lose your call to the call centre) c)I am one of the few Vodafail customers who is having ongoing problems. Don't listen to these excuses, tell them up front that you know about the NATIONWIDE debacle that is called the Vodafone network, that there are more than 10,000 people who have already signed up on this website and are ready to take a class action and that you want a credit for every month the service continues to be crap!