Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10814 Someone from NSW thinks vodafone is Badly fail at 6 Jan 2011 07:15:58 AM
bad reception on the line from glenfield to Sydney CBD. and also the data usage is poor as well - whats the point of having 2GB a month if I can't utilise it all, at best i'm lucky to even have used 100MB a month out of the 2GB.
i work for telstra and whilst they might charge more for their plans, I can say that they are the best network in australia and even my work mobile gets more cover than my personal voda mobile
i work for telstra and whilst they might charge more for their plans, I can say that they are the best network in australia and even my work mobile gets more cover than my personal voda mobile
And there is also the simplest reason- many people stay with them because it is daunting trying to sort out what's what from all the mobile phone plans and possibilities and "familiarity breeds contempt" and Telstra is probably charging people for their inertia.I would suggest this is why Commonwealth Bank customers also have much higher fees, and fewer features, associated with their accounts.
And, Telstra also has costs associated with importing a CEO and having to pay him to go away.