Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10867 Someone from NSW thinks vodafone is epic fail at 6 Jan 2011 10:51:50 AM
firstly i thought i was the only one having this issue.
i will start with that "Voda" did help out getting me a present organised for my wife (iphone 4) at the begging it took half a day to connect the phone however eventually they got it right. at first my wife phone had reception issues thought it was the iphone 4 issue however now its happening to my phone Iphone 3gS the last 2 months or so people received my txt extremely late or not recieve them at all, and now i'm not receiveing text from people. also i have relaised increasingly bad reception on my phone. it takes at least 4 attempts to have a conversation with out drop outs and most of my calls are in the main CBD or out west of sydney where coverage shouldnt be a problem. at the same time data is affect as well. i've called them to see if they were having network issues and the advise it was the phone. i needed to update my OS etc.. to solve the issues. guess what still have the issues. once i heard about this site i am glad we are standing up voicing our issues. the biggest problem i have is we pay for a service regardless what the price is cheap or not we are still paying for a service that needs to be provided and its not been delivered. i know in my industry (IT) if we did this we would have ACCC on my back. anyways i will try again other wise i'm sending an invoice to them for my time.
i will start with that "Voda" did help out getting me a present organised for my wife (iphone 4) at the begging it took half a day to connect the phone however eventually they got it right. at first my wife phone had reception issues thought it was the iphone 4 issue however now its happening to my phone Iphone 3gS the last 2 months or so people received my txt extremely late or not recieve them at all, and now i'm not receiveing text from people. also i have relaised increasingly bad reception on my phone. it takes at least 4 attempts to have a conversation with out drop outs and most of my calls are in the main CBD or out west of sydney where coverage shouldnt be a problem. at the same time data is affect as well. i've called them to see if they were having network issues and the advise it was the phone. i needed to update my OS etc.. to solve the issues. guess what still have the issues. once i heard about this site i am glad we are standing up voicing our issues. the biggest problem i have is we pay for a service regardless what the price is cheap or not we are still paying for a service that needs to be provided and its not been delivered. i know in my industry (IT) if we did this we would have ACCC on my back. anyways i will try again other wise i'm sending an invoice to them for my time.