Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10869 Someone from NSW thinks vodafone is Very FAIL at 6 Jan 2011 11:00:58 AM
I live in the Hurstville area and have spoken to a number of Vodafone customer reps, they've told me i definitely have coverage in my area..well i beg to differ!
The only place that has coverage is my backyard in ONE CORNER! Too bad if there's an emergency..i'll have to run quickly to 'the corner' as it is now called.
On another note, i purchased the pre-paid wireless usb..guess where i had to use the internet..yep, the corner. After getting an exchange because the person at the Vodafone store said i probably have a faulty usb device, i went back home and had to go straight back in to 'the corner'. Went back to the store and demanded a refund. After an hour of explaining, finally got my money back.
I happen to look after our companies mobiles - total of 200 users - Vodafone keep wanting our business..would i ever consider..NEVER!
The only place that has coverage is my backyard in ONE CORNER! Too bad if there's an emergency..i'll have to run quickly to 'the corner' as it is now called.
On another note, i purchased the pre-paid wireless usb..guess where i had to use the internet..yep, the corner. After getting an exchange because the person at the Vodafone store said i probably have a faulty usb device, i went back home and had to go straight back in to 'the corner'. Went back to the store and demanded a refund. After an hour of explaining, finally got my money back.
I happen to look after our companies mobiles - total of 200 users - Vodafone keep wanting our business..would i ever consider..NEVER!