Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10888 Someone from NSW thinks vodafone is In every way possible at 6 Jan 2011 12:07:26 PM
My coverage is the worst it has ever been. This has been going on for months. Sometimes it will be up to an hour that i can't use my phone. Today i have had no internet acsess all day long and now although i have full coverage i can't send or get calls or messages. This is a joke!
When i have called about issues in the past and to find out how to get out of my plan i have spoken to idiots who have just wasted my time. Plus ive had to wait on the phone for ages and had that message saying Vodafone will call you back. Never has called me back once. Considering i spend over $120 a month with them and have been with them for 10 years you would think it woukd be in there best interst to look after me. I guess not!
When i have called about issues in the past and to find out how to get out of my plan i have spoken to idiots who have just wasted my time. Plus ive had to wait on the phone for ages and had that message saying Vodafone will call you back. Never has called me back once. Considering i spend over $120 a month with them and have been with them for 10 years you would think it woukd be in there best interst to look after me. I guess not!