Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10904 Someone from NSW thinks vodafone is DATA USAGE CON at 6 Jan 2011 12:57:57 PM
I RANG UP TO QUERY MY DATA USAGE ON MY LAST 2 BILLS.I DON'T USE INTERNET I DON'T READ EMAILS,THE ONLY THING I USE MY DATA USAGE IS FOR APPLICATION UPDATES,AND I ONLY DO MY UPDATES AT HOME USING WI-FI.TO MY HORROR I JUST FOUND OUT THAT IF MY PHONE THINKS THAT THE WI-FI SIGNAL ISN'T STRONG ENOUGH (MIND YOU WE NEVER HAVE PROBLEMS WITH THE 2 COMPUTERS WE USE) MY PHONE WILL AUTOMATICALLY SWITCH TO THE VODAFONE NETWORK AND USE MY DATA USAGE WITHOUT ME KNOWING .NOT ONLY THAT BUT MY PHONE CAN ALSO AUTOMATICALLY UPDATE APPLICATIONS THROUGH THEIR NETWORK WITHOUT NOTIFYING THAT IT IS UPDATING.ON MY LAST BILL I SUPPOSEDLY HAD DATA USAGE EVERY SINGLE DAY AND I KNOW I HAVE ONLY DONE UPDATES ON APPS FOR 3 OR 4 DAYS OF THE MONTH.I WAS TOLD THAT MY PHONE CAN DO UPDATES AT ANYTIME WITH NO NOTIFICATION AND ITS NOT A VODAFONE CON ITS AN APPLE CON THAT HELPS VODAFONE INCREASE THEIR COFFERS .VERY ANGRY
Lay off the crack.