Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1094 Someone from NSW thinks vodafone is Ridiculous, disgusting, hopeless at 20 Dec 2010 12:04:37 AM
The crappy service or lack of from Vodafone over the past few months has been agonising. I thought it was my phone so I went out and bought a new phone only to discover it is not the phone but in fact the non existent service provided by vodafone. Calls drop out every 5 - 10 seconds, no network coverage, phone is out of service when 3G shows full service - no one can ring or sms. My phone only works sometimes when the 3G is switched off. SMS messages are late sometimes over 24 hours late. The 1223 service give you the wrong numbers, the customer service does not provide any service at all except for tormenting and torturing. Vodafone really SUCK. They deserve to be shut down, boycott vodafone and switch providers I am. Vodafail your lack of service, lack of customer support is disgusting, shameful, horrible, despicable, ridiculous, shit, appalling and leaves a lot to be desired. Refunds for everyone.