Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10978 Someone from NSW thinks vodafone is Get over it at 6 Jan 2011 07:03:47 PM
I'm not in a mess, does everyone who have complained on here actually know how pathetic you guys are? Before the media, and before this crappy website was developed, did you once complain about coverage? Did you try to discuss the issues with Vodafone? Or do you just want to be a follower and jump on the bandwagon with everyone else? Why sign up with Vodafone in the first place if you know that the coverage is not the best? You get what you pay for. The coverage I have is not that good, but I chose Vodafone over telstra, because testra are complete twits. How about the creator of this site, makes a site about telstra? or is the creator a telstra employee? Here is a suggestion for the nake of the site about Telstra - HELLstra.com - I'm sure there will be a lot more complaints on that site than this on will ever get, and who knows, this comment probably won't even make it. Give Vodafone a chance to fix the problem, it can't be done at the click of a finger, but their webiste does state it will be done on the next few months - http://vodafone.custhelp.com/app/answers/detail/a_id/3730
Sorry, but the only one that is pathetic is you for coming to this site to post your little rant. This site was created so those that have been experiencing problems can see they are not alone, but you came here to troll like some vodafone employee trying to save their job.
Telstra doesn't suffer any of the coverage, dropouts, and network failures that Vodafone suffer from. The only thing Telstra and Vodafone have in common is the pathetic call centres/in store sales people.
these problems have been going on long before the site was created. just gives us a chance to express ourselves and maybe they will take the hint... eventually.
get off the site, why dont you start your own telstra hate mail and leave us to ours.
I certainly never had problems with vodafone until 18 months ago. I didnt shop around for the cheapest,I was always happy with evry aspect of vodafone until then.I previously reconmended friends,family and colleagues join vodafone because it was a good network.
Get back to work at vodafone and serve some customers
"Give Vodafone a chance to fix the problem, it can't be done at the click of a finger, but their webiste does state it will be done on the next few months " Many people,like me, pretty much only have mobile phones in case of emergencies-AND-in case the landline isn't working.Do you understand that we can't wait for some unspecified time in the future for the service we are paying for to be fixed? And VF is not helping by signing up even more people, lured in by what seem good deals,further overloading the network, and then the new customers are then further overloading the network trying to get through to customer service.