Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10997 Someone from VIC thinks vodafone is Poor Reception at 6 Jan 2011 10:16:15 PM
I live in Melton, i have reception in 3 areas in my house if I step either side of these areas the phone drops out. I have trouble sending sms everywhere. Picture messages always fail to download. The only place i have decent reception is at work which is Yarraville. The reception is crap all over Melton yet I was with vodafone 3 years ago and the reception was great. I moved to Optus which was horrible with over charged bills and forever increasing costs. Hence why I moved back to vodafone. I probz should have gone to Telstra.
Seems there is big problems in Australia with all forms of comunications and there service/customer service. The really needs to be some sort of ass kicking.
Seems there is big problems in Australia with all forms of comunications and there service/customer service. The really needs to be some sort of ass kicking.
9 Jan 2011 04:44:01 PM: I know what you mean. I am in Melton too, and if I hadn't racked up over $100 in credit I would change tomorrow!
11 Jan 2011 06:41:52 PM: problem is Telstra is to expensive and you have to have a nextg comaptible phone so your limited the crap they offer. Why dont they just upgrade the tower in Meltron if they know its so bad, hell there is 2 towers I can see from my house. Obviously nothing to do with vodafone.