Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11027 Someone from NSW thinks vodafone is ONGOING SERVICE ISSUES at 7 Jan 2011 08:33:02 AM
I use my iPhone as a business tool! Vodaphone has proven to be the worst mobile service I have ever used particularly in the last 3 months. Calls constantly drop out, the data is weak and not always available and basically I do not get the service I am paying for. I sometimes have to call back the person I am conversing with up to 10 times to finish a converstaion and in the end just give up.
Sometimes, calls go straight to my voicemail even though full signal strength is showing on the phone screen.
Sometimes I dont receive voicemails for hours or even days later. One time my messages didn't arrive for at least 4 days late and I received 6 messages in one go.
I want OUT ASAP and I should be refunded my monthly fee for at least the last 3 months.
Sometimes, calls go straight to my voicemail even though full signal strength is showing on the phone screen.
Sometimes I dont receive voicemails for hours or even days later. One time my messages didn't arrive for at least 4 days late and I received 6 messages in one go.
I want OUT ASAP and I should be refunded my monthly fee for at least the last 3 months.